broken windows relate to negative aspects of a place or busi...

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Q167252 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

It can be inferred from the text that

broken windows relate to negative aspects of a place or business.
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it's the small flaws with customer service and lack of quality service providing that leads to the unintended consequences expostulated by the text

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