quality customer service seems to be the key to loyal and co...
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Ano: 2007
Banca:
CESPE / CEBRASPE
Órgão:
Petrobras
Prova:
CESPE - 2007 - Petrobras - Administrador Júnior |
Q167256
Inglês
Texto associado
Internet: www.profitadvisors.com (adapted).
1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.
It can be inferred from the text that
Internet: www.profitadvisors.com (adapted).
1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.
It can be inferred from the text that
quality customer service seems to be the key to loyal and confident customers.
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THe more your business sticks to a quality management plan whose purpose is to provide customer satisfaction and defect-free products/service, the more loyal your clients tend to become
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