According to the text, the Action Plan 2011-2015

c) might contribute to a knowledge-based economy for the European Union.

A resposta correta não está evidenciada de forma literal, contudo, todas as outras alternativas foram negadas pelo texto, o que facilitou marcar a letra C.

a)has increased the take-up of eGovernment services
"The objective is to increase the take-up...."
It hasn't increased yet.

b)is the only way to overcoming the current European economic crisis.
The crisis isn't mentioned in the text.

c)might contribute to a knowledge-based economy for the European Union.
New generation of services = eServices
Knowledge-based services relates to tasks that require the application of detailed processes or technical knowledge

d)is now providing better public services with fewer resources.
It aims to provide a new generation of eGovernment services


e)will lead to a decrease of 80% in government expenses.
It's said in the text that 80% of businesses should be using the services by 2015

c-

answer assumed from the overall comprehension of the written text whose premise is to avail facilities through online systems, which entails the production of goods and services through knowledge-strenuous operations that accrue to a the swift pace of technological advances and scientific breakthroughs