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Leia o texto para responder às questões de números 56 a 60.
Communication Skills
There’s a great deal of talk about the need to be a good communicator in today’s workplace. But what exactly does that mean? Which among the broad set of communication skills do managers need most in their employees? And what can you do to transition from being a good communicator to a great one?
Communication: A case history
As an administrative professional, you’ve always held a highly visible role in the workplace. You have been — and continue to be — the first point of contact for outside parties, such as potential clients, investors, customers and job candidates. All of these people are likely to get their first impression of the company through their interactions with you.
What’s changed? You’re still that vital first point of contact. But increasingly, you are the “go-to” person from beginning to end for a wide range of internal and external contacts. You follow through on tasks ranging from simple information requests to complex research projects. Your wider scope of responsibility and knowledge enables you to handle a constantly growing workload. You may communicate as much in writing as you do verbally, with e-mail communication being a prominent tool.
(www.iaap-hq.org. Adaptado)
A palavra you que ocorre ao longo do texto refere-se a um leitor ideal, que é um
Leia o texto para responder às questões de números 56 a 60.
Communication Skills
There’s a great deal of talk about the need to be a good communicator in today’s workplace. But what exactly does that mean? Which among the broad set of communication skills do managers need most in their employees? And what can you do to transition from being a good communicator to a great one?
Communication: A case history
As an administrative professional, you’ve always held a highly visible role in the workplace. You have been — and continue to be — the first point of contact for outside parties, such as potential clients, investors, customers and job candidates. All of these people are likely to get their first impression of the company through their interactions with you.
What’s changed? You’re still that vital first point of contact. But increasingly, you are the “go-to” person from beginning to end for a wide range of internal and external contacts. You follow through on tasks ranging from simple information requests to complex research projects. Your wider scope of responsibility and knowledge enables you to handle a constantly growing workload. You may communicate as much in writing as you do verbally, with e-mail communication being a prominent tool.
(www.iaap-hq.org. Adaptado)
No segundo parágrafo, as seguintes pessoas mencionadas – potential clients, investors, customers and job candidates – são
Leia o texto para responder às questões de números 56 a 60.
Communication Skills
There’s a great deal of talk about the need to be a good communicator in today’s workplace. But what exactly does that mean? Which among the broad set of communication skills do managers need most in their employees? And what can you do to transition from being a good communicator to a great one?
Communication: A case history
As an administrative professional, you’ve always held a highly visible role in the workplace. You have been — and continue to be — the first point of contact for outside parties, such as potential clients, investors, customers and job candidates. All of these people are likely to get their first impression of the company through their interactions with you.
What’s changed? You’re still that vital first point of contact. But increasingly, you are the “go-to” person from beginning to end for a wide range of internal and external contacts. You follow through on tasks ranging from simple information requests to complex research projects. Your wider scope of responsibility and knowledge enables you to handle a constantly growing workload. You may communicate as much in writing as you do verbally, with e-mail communication being a prominent tool.
(www.iaap-hq.org. Adaptado)
Os profissionais administrativos
Um título adequado para o texto acima é
According to the text, ultraportable notebook computers
Preenche corretamente a lacuna a palavra
Read the text below.
Many years ago, when I ___ a college student, I ___ very interesting people and ___ good friends then! Today we ___ busy professionals, but, from time to time, we ___ together to talk about the good old days!
Regarding verb tenses and verb forms, choose the option that completes the text correctly.
The sentence "If I arrive early, I will give you a phone call." is in the
The sentence "I used to swim in the river when I traveled to my uncle's farm." is in the
The correct auxiliary verb that completes the sentence "I don't know for sure, yet, but I ___ probably stay with you on my next vacation." is
The sentence "Gary ___ not go to the movies last Saturday." can be correctly completed with the auxiliary verb
Read the following conversation.
* Lisa, come here. Look carefully. Is ___ your History book?
# Let me see. No, it's not. Mine is on ___ table by the window. Gee, I almost left it there.
Concerning the use of demonstrative pronouns, choose the option that completes the text correctly.
Read the conversation below.
* Can I see ___ blouse over there? I would also like to see ___ blue jeans on that shelf.
# Sure. Just a moment, please.
Considering the use of demonstrative pronouns, choose the option that completes the text correctly.
Consider the following conversation.
# ___did Ray move to London?
* Because he got a good job there.
# ___did he travel?
* Yesterday.
Considering the use of interrogative pronouns, choose the option below that completes the conversation correctly.
Read the next conversation.
* ___does Helen live?
# She lives on Second Avenue.
* ___do I get there?
# Take the subway. It's faster.
* Thanks.
Choose the option that lists two interrogative pronouns that complete the dialogue correctly.
Read the following text.
Sarah and I work for a big company. As a matter of fact, ___ both work for the same person. ___ boss is kind but hardworking. He makes ___ work on weekends. And I hate working on weekends!
Choose the option below with three pronouns that complete the text correctly.
Read the text below.
Hi! My name's Anne Craig. ___ am a secretary. I have two children. ___ names are Jason and Edward. My husband is a firefighter. ___ name is Jack. ___ are a happy family!
Concerning the use of pronouns, choose the option that completes the text correctly.
This text refers to questions from 35 through 37
Letters to the editor
1 Dear Editor:
I’m sick and tired of the traffic in this city! It is so bad
that I can never get anywhere on time. There are too many
4 cars on the road, and most of them have only one person in
them. Another problem is the buses. They are so old and slow
that nobody wants to take them. They are noisy and very dirty.
7 You can’t even see out the windows! Also, the taxi drivers are
rude. They never know where they are going, and they take a
long time to get someplace. Taxis are expensive, too. And the
10 subway is just too crowded and dangerous. What are we going
to do?
Jack C. Richards In: New Interchange 2. Interchange activities 2, Cambridge University Press (adapted).
Consider the clause "they take a long time to get someplace" (l.8-9). Its interrogative form is:
This text refers to questions from 35 through 37
Letters to the editor
1 Dear Editor:
I’m sick and tired of the traffic in this city! It is so bad
that I can never get anywhere on time. There are too many
4 cars on the road, and most of them have only one person in
them. Another problem is the buses. They are so old and slow
that nobody wants to take them. They are noisy and very dirty.
7 You can’t even see out the windows! Also, the taxi drivers are
rude. They never know where they are going, and they take a
long time to get someplace. Taxis are expensive, too. And the
10 subway is just too crowded and dangerous. What are we going
to do?
Jack C. Richards In: New Interchange 2. Interchange activities 2, Cambridge University Press (adapted).
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