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1. Métricas de processo.
2. Métricas de fornecedor.
3. Métricas de serviço.
4. Métricas de Tecnologia.
5. Métricas de Negócio.
Assim, a alternativa que contém a resposta correta é a
Nearly all organizations rely on computer and information technology (IT) to conduct business and operate efficiently. Computer systems analysts use IT tools to help enterprises of all sizes achieve their goals. They may design and develop new computer systems by choosing and configuring hardware and software, or they may devise ways to apply existing systems resources to additional 5 tasks. Training requirements for computer systems analysts vary depending on the job, but many employers, when hiring computer systems analysts, usually prefer applicants who have a bachelor's degree. Relevant work experience also is very important. Advancement opportunities are good for those with the necessary skills and experience. For more technically complex jobs, people with graduate 10 degrees are preferred. For jobs in a technical or scientific environment, employers often seek applicants who have at least a bachelor's degree in a technical field, such as computer science, information science, applied mathematics, engineering, or the physical sciences. For jobs in a business environment, employers often seek applicants with at least a bachelor" degree in a business-related field such as management information systems (MIS). Increasingly, employers are seeking individuals 15 who have a master's degree in business administration (MBA) with a concentration in information systems. Despite the preference for technical degrees, however, people who have degrees in other areas may find employment as systems analysts if they also have technical skills. Courses in computer science or related subjects combined with practical experience can qualify people for some jobs in the 20 occupation. Employers generally look for people with expertise relevant to the job. For example, systems analysts who wish to work for a bank may need some expertise in finance, and systems analysts who wish to work for a hospital may need some knowledge of health management. Furthermore, business enterprises generally prefer individuals with information technology, business, and accounting skills and 25 frequently assist employees in obtaining these skills. Technological advances come so rapidly in the computer field that continuous study is necessary to remain competitive. Employers, hardware and software vendors, colleges and universities, and private training institutions offer continuing education to help workers attain the latest skills. Additional training may come from professional development seminars offered by professional 30 computing societies. COMPUTER Systems Analysts. Disponível em: . Acesso em: 5 jan. 2011. Adaptado.
Nearly all organizations rely on computer and information technology (IT) to conduct business and operate efficiently. Computer systems analysts use IT tools to help enterprises of all sizes achieve their goals. They may design and develop new computer systems by choosing and configuring hardware and software, or they may devise ways to apply existing systems resources to additional 5 tasks. Training requirements for computer systems analysts vary depending on the job, but many employers, when hiring computer systems analysts, usually prefer applicants who have a bachelor's degree. Relevant work experience also is very important. Advancement opportunities are good for those with the necessary skills and experience. For more technically complex jobs, people with graduate 10 degrees are preferred. For jobs in a technical or scientific environment, employers often seek applicants who have at least a bachelor's degree in a technical field, such as computer science, information science, applied mathematics, engineering, or the physical sciences. For jobs in a business environment, employers often seek applicants with at least a bachelor" degree in a business-related field such as management information systems (MIS). Increasingly, employers are seeking individuals 15 who have a master's degree in business administration (MBA) with a concentration in information systems. Despite the preference for technical degrees, however, people who have degrees in other areas may find employment as systems analysts if they also have technical skills. Courses in computer science or related subjects combined with practical experience can qualify people for some jobs in the 20 occupation. Employers generally look for people with expertise relevant to the job. For example, systems analysts who wish to work for a bank may need some expertise in finance, and systems analysts who wish to work for a hospital may need some knowledge of health management. Furthermore, business enterprises generally prefer individuals with information technology, business, and accounting skills and 25 frequently assist employees in obtaining these skills. Technological advances come so rapidly in the computer field that continuous study is necessary to remain competitive. Employers, hardware and software vendors, colleges and universities, and private training institutions offer continuing education to help workers attain the latest skills. Additional training may come from professional development seminars offered by professional 30 computing societies. COMPUTER Systems Analysts. Disponível em: . Acesso em: 5 jan. 2011. Adaptado.
Nearly all organizations rely on computer and information technology (IT) to conduct business and operate efficiently. Computer systems analysts use IT tools to help enterprises of all sizes achieve their goals. They may design and develop new computer systems by choosing and configuring hardware and software, or they may devise ways to apply existing systems resources to additional 5 tasks. Training requirements for computer systems analysts vary depending on the job, but many employers, when hiring computer systems analysts, usually prefer applicants who have a bachelor's degree. Relevant work experience also is very important. Advancement opportunities are good for those with the necessary skills and experience. For more technically complex jobs, people with graduate 10 degrees are preferred. For jobs in a technical or scientific environment, employers often seek applicants who have at least a bachelor's degree in a technical field, such as computer science, information science, applied mathematics, engineering, or the physical sciences. For jobs in a business environment, employers often seek applicants with at least a bachelor" degree in a business-related field such as management information systems (MIS). Increasingly, employers are seeking individuals 15 who have a master's degree in business administration (MBA) with a concentration in information systems. Despite the preference for technical degrees, however, people who have degrees in other areas may find employment as systems analysts if they also have technical skills. Courses in computer science or related subjects combined with practical experience can qualify people for some jobs in the 20 occupation. Employers generally look for people with expertise relevant to the job. For example, systems analysts who wish to work for a bank may need some expertise in finance, and systems analysts who wish to work for a hospital may need some knowledge of health management. Furthermore, business enterprises generally prefer individuals with information technology, business, and accounting skills and 25 frequently assist employees in obtaining these skills. Technological advances come so rapidly in the computer field that continuous study is necessary to remain competitive. Employers, hardware and software vendors, colleges and universities, and private training institutions offer continuing education to help workers attain the latest skills. Additional training may come from professional development seminars offered by professional 30 computing societies. COMPUTER Systems Analysts. Disponível em: . Acesso em: 5 jan. 2011. Adaptado.
Nearly all organizations rely on computer and information technology (IT) to conduct business and operate efficiently. Computer systems analysts use IT tools to help enterprises of all sizes achieve their goals. They may design and develop new computer systems by choosing and configuring hardware and software, or they may devise ways to apply existing systems resources to additional 5 tasks. Training requirements for computer systems analysts vary depending on the job, but many employers, when hiring computer systems analysts, usually prefer applicants who have a bachelor's degree. Relevant work experience also is very important. Advancement opportunities are good for those with the necessary skills and experience. For more technically complex jobs, people with graduate 10 degrees are preferred. For jobs in a technical or scientific environment, employers often seek applicants who have at least a bachelor's degree in a technical field, such as computer science, information science, applied mathematics, engineering, or the physical sciences. For jobs in a business environment, employers often seek applicants with at least a bachelor" degree in a business-related field such as management information systems (MIS). Increasingly, employers are seeking individuals 15 who have a master's degree in business administration (MBA) with a concentration in information systems. Despite the preference for technical degrees, however, people who have degrees in other areas may find employment as systems analysts if they also have technical skills. Courses in computer science or related subjects combined with practical experience can qualify people for some jobs in the 20 occupation. Employers generally look for people with expertise relevant to the job. For example, systems analysts who wish to work for a bank may need some expertise in finance, and systems analysts who wish to work for a hospital may need some knowledge of health management. Furthermore, business enterprises generally prefer individuals with information technology, business, and accounting skills and 25 frequently assist employees in obtaining these skills. Technological advances come so rapidly in the computer field that continuous study is necessary to remain competitive. Employers, hardware and software vendors, colleges and universities, and private training institutions offer continuing education to help workers attain the latest skills. Additional training may come from professional development seminars offered by professional 30 computing societies. COMPUTER Systems Analysts. Disponível em: . Acesso em: 5 jan. 2011. Adaptado.
A Computer Systems Analyst is
I. an applicant who has at least a bachelor's degree.
II. an individual who has a master's degree in business administration (MBA).
III. anybody who organizes and develops new computer systems by choosing and configuring hardware and software.
IV. everybody who uses IT tools to help enterprises of all sizes achieve their goals.
V. anyone who has technical skills.
According to the text, the correct statements are
Nearly all organizations rely on computer and information technology (IT) to conduct business and operate efficiently. Computer systems analysts use IT tools to help enterprises of all sizes achieve their goals. They may design and develop new computer systems by choosing and configuring hardware and software, or they may devise ways to apply existing systems resources to additional 5 tasks. Training requirements for computer systems analysts vary depending on the job, but many employers, when hiring computer systems analysts, usually prefer applicants who have a bachelor's degree. Relevant work experience also is very important. Advancement opportunities are good for those with the necessary skills and experience. For more technically complex jobs, people with graduate 10 degrees are preferred. For jobs in a technical or scientific environment, employers often seek applicants who have at least a bachelor's degree in a technical field, such as computer science, information science, applied mathematics, engineering, or the physical sciences. For jobs in a business environment, employers often seek applicants with at least a bachelor" degree in a business-related field such as management information systems (MIS). Increasingly, employers are seeking individuals 15 who have a master's degree in business administration (MBA) with a concentration in information systems. Despite the preference for technical degrees, however, people who have degrees in other areas may find employment as systems analysts if they also have technical skills. Courses in computer science or related subjects combined with practical experience can qualify people for some jobs in the 20 occupation. Employers generally look for people with expertise relevant to the job. For example, systems analysts who wish to work for a bank may need some expertise in finance, and systems analysts who wish to work for a hospital may need some knowledge of health management. Furthermore, business enterprises generally prefer individuals with information technology, business, and accounting skills and 25 frequently assist employees in obtaining these skills. Technological advances come so rapidly in the computer field that continuous study is necessary to remain competitive. Employers, hardware and software vendors, colleges and universities, and private training institutions offer continuing education to help workers attain the latest skills. Additional training may come from professional development seminars offered by professional 30 computing societies. COMPUTER Systems Analysts. Disponível em: . Acesso em: 5 jan. 2011. Adaptado.
Information Systems (IS) is concerned with the information that computer systems can provide to aid a company, non-profit or governmental organization in defining and achieving its goals. It is also concerned with the processes that an enterprise can implement and improve using information technology. IS professionals must understand both technical and organizational factors , 5 and must be able to help an organization determine how information and technology-enabled business processes can provide a foundation for superior organizational performance. They serve as a bridge between the technical and management communities within an organization. What information does the enterprise need? How is that information generated? Is it delivered to the people who need it? Is it presented to them in ways that permit them to use it readily? 10 Is the organization structured to be able to use technology effectively? Are the business processes of the organization well designed? Do they use the opportunities created by information technology fully? Does the organization use the communication and collaboration capabilities of information technologies appropriately? Is the organization capable of adapting quickly enough to changing external circumstances? These are the important issues that businesses rely on IS people to 15 address. A majority of IS programs are located in business schools; however, they may have different names such as management information systems, computer information systems, or business information systems. All IS degrees combine business and computing topics, but the emphasis between technical and organizational issues varies among programs. For example, 20 programs differ substantially in the amount of programming required. Traditionally, many graduates of IS programs have functioned in roles that are similar to the roles for which IT programs explicitly prepare their students. Information systems graduates continue to fill these roles, but the new programs in information technology offer an alternative path to these positions. INFORMATION Systems. Disponível em: . Acesso em: 03 jan. 2011.
Information Systems (IS) is concerned with the information that computer systems can provide to aid a company, non-profit or governmental organization in defining and achieving its goals. It is also concerned with the processes that an enterprise can implement and improve using information technology. IS professionals must understand both technical and organizational factors , 5 and must be able to help an organization determine how information and technology-enabled business processes can provide a foundation for superior organizational performance. They serve as a bridge between the technical and management communities within an organization. What information does the enterprise need? How is that information generated? Is it delivered to the people who need it? Is it presented to them in ways that permit them to use it readily? 10 Is the organization structured to be able to use technology effectively? Are the business processes of the organization well designed? Do they use the opportunities created by information technology fully? Does the organization use the communication and collaboration capabilities of information technologies appropriately? Is the organization capable of adapting quickly enough to changing external circumstances? These are the important issues that businesses rely on IS people to 15 address. A majority of IS programs are located in business schools; however, they may have different names such as management information systems, computer information systems, or business information systems. All IS degrees combine business and computing topics, but the emphasis between technical and organizational issues varies among programs. For example, 20 programs differ substantially in the amount of programming required. Traditionally, many graduates of IS programs have functioned in roles that are similar to the roles for which IT programs explicitly prepare their students. Information systems graduates continue to fill these roles, but the new programs in information technology offer an alternative path to these positions. INFORMATION Systems. Disponível em: . Acesso em: 03 jan. 2011.
Information Systems (IS) is concerned with the information that computer systems can provide to aid a company, non-profit or governmental organization in defining and achieving its goals. It is also concerned with the processes that an enterprise can implement and improve using information technology. IS professionals must understand both technical and organizational factors , 5 and must be able to help an organization determine how information and technology-enabled business processes can provide a foundation for superior organizational performance. They serve as a bridge between the technical and management communities within an organization. What information does the enterprise need? How is that information generated? Is it delivered to the people who need it? Is it presented to them in ways that permit them to use it readily? 10 Is the organization structured to be able to use technology effectively? Are the business processes of the organization well designed? Do they use the opportunities created by information technology fully? Does the organization use the communication and collaboration capabilities of information technologies appropriately? Is the organization capable of adapting quickly enough to changing external circumstances? These are the important issues that businesses rely on IS people to 15 address. A majority of IS programs are located in business schools; however, they may have different names such as management information systems, computer information systems, or business information systems. All IS degrees combine business and computing topics, but the emphasis between technical and organizational issues varies among programs. For example, 20 programs differ substantially in the amount of programming required. Traditionally, many graduates of IS programs have functioned in roles that are similar to the roles for which IT programs explicitly prepare their students. Information systems graduates continue to fill these roles, but the new programs in information technology offer an alternative path to these positions. INFORMATION Systems. Disponível em: . Acesso em: 03 jan. 2011.
Information Systems (IS) is concerned with the information that computer systems can provide to aid a company, non-profit or governmental organization in defining and achieving its goals. It is also concerned with the processes that an enterprise can implement and improve using information technology. IS professionals must understand both technical and organizational factors , 5 and must be able to help an organization determine how information and technology-enabled business processes can provide a foundation for superior organizational performance. They serve as a bridge between the technical and management communities within an organization. What information does the enterprise need? How is that information generated? Is it delivered to the people who need it? Is it presented to them in ways that permit them to use it readily? 10 Is the organization structured to be able to use technology effectively? Are the business processes of the organization well designed? Do they use the opportunities created by information technology fully? Does the organization use the communication and collaboration capabilities of information technologies appropriately? Is the organization capable of adapting quickly enough to changing external circumstances? These are the important issues that businesses rely on IS people to 15 address. A majority of IS programs are located in business schools; however, they may have different names such as management information systems, computer information systems, or business information systems. All IS degrees combine business and computing topics, but the emphasis between technical and organizational issues varies among programs. For example, 20 programs differ substantially in the amount of programming required. Traditionally, many graduates of IS programs have functioned in roles that are similar to the roles for which IT programs explicitly prepare their students. Information systems graduates continue to fill these roles, but the new programs in information technology offer an alternative path to these positions. INFORMATION Systems. Disponível em: . Acesso em: 03 jan. 2011.
I. Qualquer pessoa poderá representar ao Ministério Público para que seja apurada a prática de ato de improbidade administrativa, podendo a representação inclusive ser apócrifa.
II. As disposições da Lei de Improbidade Administrativa são aplicáveis àquele que, mesmo não sendo agente público, induza ou concorra para a prática do ato de improbidade, desde que se beneficie diretamente.
III. Constitui ato de improbidade que causa prejuízo ao erário realizar operação financeira aceitando garantia insuficiente ou inidônea.
IV. Quando o ato de improbidade administrativa ensejar enriquecimento ilícito, caberá à autoridade administrativa responsável pelo inquérito representar ao Ministério Público para a indisponibilidade dos bens do indiciado.
V. O sucessor do autor do ato de improbidade administrativa não está sujeito às cominações da Lei de Improbidade Administrativa.
Estão corretas as assertivas
I. A Mesa de Assembléia Legislativa de estado membro da Federação poderá propor ação direta de inconstitucionalidade perante o Supremo Tribunal Federal.
II. O cargo de Presidente do Conselho Nacional de Justiça será exercido, obrigatoriamente, pelo Presidente do Supremo Tribunal Federal, sendo substituído, em suas ausências e impedimentos, pelo Vice-Presidente do Supremo Tribunal Federal.
III. O Supremo Tribunal Federal poderá, de ofício ou por provocação, mediante decisão da maioria dos seus membros, após reiteradas decisões acerca de matéria constitucional, aprovar súmula, que, observadas as formalidades previstas na Constituição Federal, terá efeito vinculante em relação aos demais órgãos do Poder Judiciário e à administração pública direta e indireta, nas esferas federal, estadual e municipal.
IV. O Supremo Tribunal Federal é composto de quinze Ministros.
V. O Supremo Tribunal Federal tem competência originária para processamento e julgamento das infrações penais comuns praticadas pelos Comandantes do Exército e da Aeronáutica.
Estão corretas as assertivas
I. O servidor nomeado para o cargo de provimento permanente, ao entrar em exercício, ficará sujeito ao estágio probatório por um prazo de três anos.
II. O servidor que não esteja em efetivo exercício em órgão ou entidade da administração estadual não poderá obter a promoção.
III. O servidor estável poderá perder o cargo em virtude de processo administrativo disciplinar, observada, obrigatoriamente, a ampla defesa.
IV. A vacância do cargo ocorrerá em caso de aposentadoria, falecimento, demissão e exoneração.
V. O efetivo desempenho das atribuições do cargo ocorre no momento da posse.
Estão corretas as assertivas
I. A sindicância, de forma isolada, poderá ensejar a suspensão do servidor pelo prazo de trinta dias, sendo cabível o pedido de reconsideração ou recurso.
II. A citação do servidor figurante do pólo passivo do procedimento administrativo disciplinar só poderá ocorrer de forma pessoal.
III. O processo disciplinar será conduzido por uma comissão composta de três servidores, que poderão ser de igual ou equivalente hierarquia à do acusado.
IV. A sindicância, que terá rito sumário, tem como objetivo a apuração de existência de fatos irregulares com determinação de seus responsáveis, tendo a comissão sindicante a composição de três membros, sendo que, dois, ao menos, servidores possuidores de estabilidade.
V. O processo disciplinar deverá ser concluído, já contada eventual prorrogação prevista em lei, em prazo não superior a cento e oitenta dias do seu início.
Estão corretas as assertivas