TEXTO:    “The first rule of any technology used in a busine...

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TEXTO:

    “The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”

GATES, Bill. The first...Disponível em: < http://www.refresher.com/ wwvol1.html >. Acesso em: 30 mar. 2011.

According to the text, automation contributes to
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