Questões de Concurso Comentadas sobre advérbios de: lugar, modo, tempo e freqüência | adverbs of: place, manner, time and frequency em inglês

The Operations Function

Although somewhat ‘invisible’ to the marketplace the operations function in a typical company accounts for well over half the employment and well over half the physical assets. That, in itself, makes the operations function important. In a company’s organization chart, operations often enjoys parity with the other major business functions: marketing, sales, product engineering, finance control (accounting), and human resources (personnel, labor relations). Sometimes, the operations function is organized as a single entity which stretches out across the entire company, but more often it is embedded in the district, typically product-defined divisions into which most major companies are organized.

In many service businesses, the operations function is typically more visible. Service businesses are often organized into many branches, often with geographic responsibilities – field offices, retail outlets. In such tiers of the organization, operations are paramount.

The operations function itself is, often divided 

.................two major groupings .................tasks:

line management and support services. Line management generally refers.................those managers directly concerned................the manufacture of the product or the delivery of the service. They are the ones who are typically close enough to the product or service that they can ‘touch’ it. Line management supervises the hourly, blue-collar workforce. In a manufacturing company, line management frequently extends to the stockroom (where material, parts, and semi-finished products – termed ‘work-in-process inventory – are stored), materials handling, the tool room, maintenance, the warehouse (where finished goods are stored), and distribution, as well as the so-called ‘factory floor’. In a service operation, what is considered line management can broaden considerably. Often, order-taking roles, in addition to orderfilling roles, are supervised by service line managers.

Support services for line management’s operations can be numerous. Within a manufacturing environment, support services carry titles such as quality control, production planning and scheduling, purchasing, inventory control, production control (which determines the status of jobs in the factory and what to do about jobs that may have fallen behind schedule), industrial engineering (which is work methods oriented), manufacturing engineering (which is hardware-oriented), on-going product engineering, and field service. In a service environment, some of the same roles are played but sometimes under vastly different names.

Thus, the managers for whom operational issues are central can hold a variety of titles. In manufacturing, the titles can range from vice-president – manufacturing, works manager, plant manager, and similar titles at the top of the hierarchy, through such titles as manufacturing or production manager, general superintendent, department manager, materials manager, director of quality control, and down to general foreman or foreman. Within service businesses, ‘operations manager’ is sometimes used but frequently the title is more general – business manager, branch manager, retail manager, and so on.

SCHMENNER, Roger W. Production/Operations Management. 5th Edition. Prentice-Hall, 1993.

NASA’s Nuclear Frontier: The Plum Brook Reactor Facility

    There are three main types of nuclear reactors: power, research, and test. Research and test reactors as scientific tools are more common than most people realize. While power reactors frequently appear in newspaper headlines and are conspicuous because of their size and power, research reactors can be quietly tucked away, even in the midst of a college campus. Power reactors generate heat, which can easily be converted to other useable forms of energy, such as electricity. Research reactors operate at very low thermal power levels – so low, in fact, that they do not even require any type of forced cooling. They are used to measure nuclear parameters and other characteristics, which can then be used to build other reactors or to design experiments for test reactors. Test reactors are more powerful than research reactors and are able to produce much more intense radiation fields. Though they are still much less powerful than the power reactors, they generate enough heat to require a closed-loop forced-circulation coolant system. This system will remove the heat from the reactor by transferring it to a secondary cooling system, which releases it into the atmosphere through cooling towers.

NASA’s Nuclear Frontier: The Plum Brook Reactor Facility. Pages 36 to 40. 

Read the following text and choose the best alternative: 

“Although an executive may answer his own phone at times, he may still prefer for his secretary to answer it when he is not available. Secretaries may also have to answer departmental phone lines.”

(by Heather Eastridge from http:// www.ehow.com/facts_5256675_executive-secretary-duties-res) 

Text for the question.

The route to perfection

      There is a danger in paying too much attention to learners’ errors. While errors indeed reveal a system at work, the classroom language teacher can become so preoccupied ________ noticing errors that the correct utterances in the second language go unnoticed. In our observation and analysis of errors – for all that they do reveal about the learner – we must beware of placing too much attention on errors and not lose sight of the value of positive reinforcement of clearly expressed language that is a product of the learner’s progress of development. While the diminishing of errors is an important criterion ______ increasing language proficiency, the ultimate goal of second language learning is the attainment of communicative fluency.

      Another inadequacy in error analysis is an overemphasis on production data. Language is speaking and listening, writing and reading. The comprehension of language is as important as production. It so happens that production lends itself to analysis and thus becomes the prey of researchers, __________ comprehension data is equally important in developing an understanding of the process of SLA.

               (Brown, D. H. Principles of language learning and teaching. 2000. Adapted)