Questões de Concurso Público Petrobras 2007 para Administrador Júnior

Foram encontradas 150 questões

Q167261 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

According to the text,

customer service and the image presented by the business is a concern solely of the business owner.
Alternativas
Q167262 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

According to the text,

customers who have complained about a certain company make good candidates for mystery shoppers.
Alternativas
Q167263 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

According to the text,

for customer contact positions, the candidate’s educational background is the decisive factor.
Alternativas
Q167264 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

According to the text,

the more successful a company is, the more satisfied its customers are.
Alternativas
Q167265 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

According to the text,

some employees think they do not have to be nice with customers.
Alternativas
Respostas
36: E
37: C
38: E
39: E
40: C