Questões de Concurso Público Prefeitura de Sapucaia do Sul - RS 2023 para Professor A2 – Língua Inglesa

Foram encontradas 15 questões

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Q2286490
Inglês Interpretação de texto | Reading comprehension ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286490 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
Which of the following sentences best summarizes the text’s main idea?
Alternativas
Q2286491
Inglês Interpretação de texto | Reading comprehension ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286491 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
The text mentions a research conducted by HBR. The research says that if AI is applied to customer service, companies can spend more time and energy in other tasks that will be more valued by clients. Which of the following is NOT on the list of suggested tasks?
Alternativas
Q2286492
Inglês Interpretação de texto | Reading comprehension ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286492 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
Analyze the following statements about the text and mark T, if true, or F, if false. 

( ) Companies struggle to keep their customer service agents because the job is very stressful.
( ) Replacing agents constantly is costly for the companies and impacts the customer experience.
( ) AI will replace inefficient and stressed agents.
( ) AI will reduce the companies’ cost with agents in 45% per year.

The correct order of filling the parentheses, from top to bottom, is:
Alternativas
Q2286493
Inglês Interpretação de texto | Reading comprehension ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286493 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
Which of the following questions is NOT answered by the text?
Alternativas
Q2286494
Inglês Verbos | Verbs ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286494 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
Consider the verb tense in the sentence “AI has shown up everywhere in recent months” (l. 01-02). Which of the following is NOT a regular use of this verb tense?
Alternativas
Q2286495
Inglês Interpretação de texto | Reading comprehension ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286495 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
What are the highlighted words “it” (l. 21), “those” (l. 24), and “which” (l. 31) referring to, respectively?
Alternativas
Q2286496
Inglês Advérbios e conjunções | Adverbs and conjunctions ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286496 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
The word in bold “differently” (l. 25) is: 
Alternativas
Q2286497
Inglês Verbos | Verbs ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286497 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
All excerpts from the text listed below have an -ing structure. Mark the INCORRECT justification for its use.
Alternativas
Q2286498
Inglês Interpretação de texto | Reading comprehension ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286498 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
Consider the following excerpt from the text “The foundation has been set to revolutionize customer service” (l. 45-46). Which of the alternatives below shows the sentence correctly rewritten in the interrogative form?
Alternativas
Q2286499
Inglês Adjetivos | Adjectives , Comparativo e superlativo de adjetivos | Comparative and superlative ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286499 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
Analyze the following statements about the text:

I. In “AI could provide a better experience” (l. 08), the word “better” is the superlative form of the irregular adjective “good”.
II. In “One of the world’s top 10 most stressful jobs” (l. 11), “most stressful” is a superlative structure and “most” is used because “stressful” is a long adjective.
III. In “It provides faster, more efficient service” (l. 21-22) there are two comparative structures. We add -er to the short adjective “fast”, and “more” to “efficient” because it is an irregular adjective.

Which ones are correct?
Alternativas
Q2286500
Inglês Interpretação de texto | Reading comprehension ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286500 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
The highlighted expression “gray areas” (l. 03) means that:
Alternativas
Q2286501
Inglês Substantivos e compostos | Nouns and compounds ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286501 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
In the excerpt from the text “every interaction matters” (l. 42-43), the use of “matters” is: 
Alternativas
Q2286502
Inglês Interpretação de texto | Reading comprehension ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286502 Inglês
Celso Vasconcellos (2011) writes about didactics in class planning and teacher formation. He says that for a student to actually learn something there are six key-elements. Which of the sentences below does NOT represent a key-element to learning?
Alternativas
Q2286503
Inglês Interpretação de texto | Reading comprehension ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286503 Inglês
According to José Carlos Libâneo (2013), the planning of the school year involves organizing and coordinating activities to achieve the goals that were previously established, as well as reviewing and adjusting them through the year. He says that planning serves many purposes related to school, teaching, and classroom management. Analyze the statements about the author’s take on these purposes and mark T, if true, or F, if false.

( ) The planning should explain the principles, guidelines, and procedures of teaching that ensure the articulation between the school's tasks and the criteria of the social context.
( ) It should be as detailed as possible, so the school can ensure teachers and students follow the plan exactly as described, no matter the circumstances.
( ) It should decide the objectives, contents and methods, based on the demands posed by social reality and individual conditions of the students.

The correct order of filling the parentheses, from top to bottom, is:
Alternativas
Q2286504
Inglês Tag questions ,
Ano: 2023 Banca: FUNDATEC Órgão: Prefeitura de Sapucaia do Sul - RS Prova: FUNDATEC - 2023 - Prefeitura de Sapucaia do Sul - RS - Professor A2 – Língua Inglesa |
Q2286504 Inglês
In the comic below we see a dialogue between internal organs, where the pancreas is asked the following questions:

Imagem associada para resolução da questão


The last question is an example of a tag question. In which of the alternatives below the structure of the tag question is INCORRECT?
Alternativas
Respostas
1: B
2: A
3: C
4: E
5: E
6: A
7: D
8: C
9: C
10: B
11: D
12: C
13: E
14: D
15: A
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