Questões de Concurso Público Petrobras 2007 para Administrador Júnior

Foram encontradas 25 questões

Q29516 Inglês
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Based on the text above, judge the following items.
According to the Reputation Institute, in 2007 PETROBRAS has become the most respected Brazilian company as well as the most respected energy company in the world.
Alternativas
Q167252 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

It can be inferred from the text that

broken windows relate to negative aspects of a place or business.
Alternativas
Q167253 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

It can be inferred from the text that

the sooner one fixes a broken window, the fatal consequences that could result from its being ignored are minimized or eliminated.
Alternativas
Q167254 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

It can be inferred from the text that

some people were used to riding free in subways in New York.
Alternativas
Q167255 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

It can be inferred from the text that

windshield cleaning was illegal and that’s the reason violators were arrested.
Alternativas
Q167256 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

It can be inferred from the text that

quality customer service seems to be the key to loyal and confident customers.
Alternativas
Q167257 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

It can be inferred from the text that

very expensive, fashionable stores do not face problems with customer service.
Alternativas
Q167258 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

It can be inferred from the text that

an obvious lack of a dressing code can turn customers away from a business.
Alternativas
Q167259 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

It can be inferred from the text that

time and money spent training employees on how to deal with people really pays off.
Alternativas
Q167260 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

It can be inferred from the text that

some broken windows mentioned for New York do not differ much from those in Brazil.
Alternativas
Q167261 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

According to the text,

customer service and the image presented by the business is a concern solely of the business owner.
Alternativas
Q167262 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

According to the text,

customers who have complained about a certain company make good candidates for mystery shoppers.
Alternativas
Q167263 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

According to the text,

for customer contact positions, the candidate’s educational background is the decisive factor.
Alternativas
Q167264 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

According to the text,

the more successful a company is, the more satisfied its customers are.
Alternativas
Q167265 Inglês

Internet: www.profitadvisors.com (adapted).


1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

According to the text,

some employees think they do not have to be nice with customers.
Alternativas
Q167266 Inglês

Internet: www.profitadvisors.com (adapted).

1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

In the text,

the article “the”, in the expression “in the March, 1982 issue of Atlantic Monthly” (L.4), is optional.
Alternativas
Q167267 Inglês

Internet: www.profitadvisors.com (adapted).

1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

In the text,

“laws against minor crimes” (L.5) is the subject of “are enforced” (L.6).
Alternativas
Q167268 Inglês

Internet: www.profitadvisors.com (adapted).

1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

In the text,

the use of “will” (L.7) expresses a polite request.
Alternativas
Q167269 Inglês

Internet: www.profitadvisors.com (adapted).

1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

In the text,

the word “mayor” (L.8) is synonymous with representative.
Alternativas
Q167270 Inglês

Internet: www.profitadvisors.com (adapted).

1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.

In the text,

the word “critical” (L.49) can be correctly replaced by extremely important.
Alternativas
Respostas
1: C
2: C
3: C
4: C
5: E
6: C
7: E
8: C
9: C
10: C
11: E
12: C
13: E
14: E
15: C
16: E
17: C
18: E
19: E
20: C